Privacy Policy

This Privacy Policy explains how Seema Software Solutions LLC (“Seema”, “we”, “us” or “our”) handles personal information when you visit this website or contact us. It applies to this website and initial business enquiries. A separate agreement or notice may apply if you become a client, supplier or business partner.

1. Who we are and our role

Seema Software Solutions LLC is registered in Sharjah Media City (Shams), United Arab Emirates, under formation number 2432544 and licence number 2432544.01. For the personal information described in this policy, Seema is responsible for deciding why and how it is used.

2. Information we collect and its sources

We do not operate an account system or contact form on this website. If you email us, we receive the information you choose to provide, such as your name, email address, company, message and attachments. Our hosting and security providers may automatically process limited technical information, such as IP address, device or browser type, request time and requested page, to deliver and protect the website.

3. How we use information

We may use personal information to:

• respond to enquiries and discuss potential work;
• take requested steps before entering into a contract;
• provide, manage and improve our services;
• maintain website and information security and prevent misuse;
• meet legal, regulatory, accounting and record-keeping obligations; and
• establish, exercise or defend legal rights.

4. Legal grounds

Where applicable law requires a legal ground, we rely on consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or our legitimate interests in responding to enquiries, operating securely and managing our business. We balance those interests against your rights. You may withdraw consent where processing is based on consent, without affecting earlier lawful processing.

5. Sharing, sale and advertising

We may share limited information with providers that help us host, secure and operate the website or business, and with professional advisers or authorities where reasonably necessary or legally required. We do not sell personal information or share it for cross-context behavioural advertising. We do not use information submitted in an enquiry for unrelated direct marketing without any consent required by applicable law.

6. International processing

Our providers may process information outside your country, including in countries with different data-protection rules. Where applicable, we use measures required by law for international transfers, which may include contractual protections and appropriate technical or organisational safeguards.

7. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described above, including responding to an enquiry and meeting legal, accounting or contractual requirements. Retention periods vary according to the nature of the communication and applicable obligations. We use reasonable organisational and technical measures designed to protect information, but no internet transmission or storage system can be guaranteed completely secure.

8. Cookies and similar technologies

We do not intentionally use advertising cookies or non-essential analytics cookies on this website. The hosting platform may use strictly necessary technologies to deliver, secure and maintain the site. If we introduce non-essential technologies, we will update this policy and obtain consent where required before using them.

9. Your rights and complaints

Depending on the law that applies to you, you may have rights to access, correct or delete personal information; restrict or object to processing; request data portability; withdraw consent; or complain to a competent data-protection authority. Rights may be subject to legal conditions and exceptions. We may need to verify your identity before responding.

10. Individuals in India

Where and when India’s Digital Personal Data Protection Act, 2023 and its rules apply, Seema acts as the Data Fiduciary for the digital personal data described in this policy. You may use the contact details below to request information about processing; seek correction, completion, updating or erasure; withdraw consent where processing relies on consent; nominate another person where the law permits; or raise a grievance. We will respond in accordance with the provisions in force at the relevant time. If a grievance is not resolved, you may have the right to approach the Data Protection Board of India under applicable law.

11. Automated decisions

We do not use personal information collected through this website or an initial enquiry to make decisions based solely on automated processing that produce legal or similarly significant effects.

12. Children

This business website is not directed to children under 18, and we do not knowingly collect their personal information through it. If you believe a child has provided personal information, please contact us so that we can take appropriate action.

13. External links

This website may link to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of personal information.

14. Updates to this policy

We may update this policy to reflect changes to our website, business or legal obligations. The “Last updated” date above shows when this version took effect. Material changes will be highlighted where required by applicable law.

15. Contact us

For privacy questions, rights requests or complaints, email lnarayananiyer17@gmail.com. Please include enough detail for us to understand and respond to your request. You may also contact the competent data-protection authority in your jurisdiction where that right is available.